IT Support

We won’t leave you stranded

The core of our business is providing IT support to small and medium sized organisations, from Laptops to servers, from Macs to mobile phones, we’ll do our best to be on hand and help like a 4th emergency service.

Server installations

IT needs to grow alongside your company, and inevitably you’ll find yourself needing a server soon enough. Infinity are experiences specialists and putting in first time servers for just such type of company, we can tailer an install to your requirements to meet your specific needs.

All of our customers who have had a server installed by Infinity have found it’s taken them to the next level of internal IT communications and logistics, allowing them to spend more time on sales, marketing or other revenue generating areas.

Disaster recovery

Did you know that 70% of businesses that have a worst case scenario data loss go out of business within 5 years?

Hope for the best, but PLAN for the worst. Infinity can provide a full scale of backup solutions, from local daily removable backups, to fully managed cloud based replication

Networking

An IT system is only as good (or bad) as it’s Network. One simple error can cause major problems with IT infrastructure, from performance problems, to intermittent lack of connectivity. Let Infinity manage your network and we’ll significantly reduce these frustrating problems

Managed services

Your time is precious. You have more important issues to deal with than your computer network. It is, however, a critical enabler to your business and in need of attention to ensure it’s running predictably, optimally and securely. Our fully managed program is the ideal solution for an organisation like yours, an organisation that demands the utmost in network reliability and quality service.

Total IT support and management for a fixed monthly price – it’s that simple. We provide all of the benefits of an internal IT department for a fraction of the price of staffing one yourself. We reduce the business impact of IT failures by minimising their occurrence, and any unforeseen issues are dealt with as a top priority. All aspects of your network are covered: security, data protection applications and hardware.

When you outsource the management of your important IT resources to us, we look upon this as a partnership. Our comprehensive approach means we are your IT department. By optimising your network’s performance, it will work at the peak efficiency and reliability levels that your business demands, allowing you to focus on running your business, not your network. Security, networking, data protection and user support - we handle it all for a single, predictable price.

24/7 monitoring

24/7 monitoring allows us to see the health of your system any time, this often gives us the ability to fix a problem before you were even aware you had one. This is also included in our fully managed solutions

You don’t know how good it is not having SPAM arriving every 3 minutes! I’ve received no SPAM since 4pm yesterday … nothing in my Inbox, Junk Mail folder or caught by the SPAM controls within Exchange.

Perfect!

Gelidus